Head of AI/ML Service Line

Are you an experienced technology leader with strong AI/ML and AWS experience? Would you like to build and scale an AI/ML service line while shaping strategic product directions and ensuring delivery excellence?

If so, this is your opportunity to lead SnapSoft’s most innovative business unit and define how we bring cutting‑edge AI technologies into real business value.

As the Head of AI/ML Service Line, you will be responsible for the full ownership of our AI/ML service line, from strategic vision and profitability to team leadership and delivery quality. You will collaborate closely with Sales, Pre‑Sales, Delivery, AWS partners and engineering leaders, ensuring that our AI/ML offering remains market‑leading, scalable and aligned with the company’s long‑term goals.

You’ll oversee a 30-40 member organization (including contractors), directly manage 5 Solutions Architects (including Engineering Managers), and support a broader technical organization through indirect leadership. You will play a key role in driving the evolution from PoCs to production-grade MVPs. This role requires a leader who combines strong business acumen, technological oversight and people leadership in a dynamic, fast-changing AI environment.