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Lucy Group Ltd

Head Of Business Development

Washington DC, United StatesPosted 4 days ago
hybrid

Job Description

 

Role Context

This is a newly created leadership role established to support the company’s expanding footprint in North America within the Smart Street Lighting and Smart City sectors. With an initial base of customers and partners already in place, the organization is entering a critical growth phase where local leadership and deeper market engagement are essential to unlock further growth. The company offers a combination of hardware and software platforms enabling end to end solutions across the Smart Street Lighting and Smart City sectors. The Head of Business Development – North America will act as the regional commercial lead, managing initially two team members and driving both strategic and operational initiatives. 

 

Role Purpose

To lead and accelerate the next phase of growth in North America by further strengthening existing partners, building new partnerships and developing into new territories across the region. The role is responsible for building a strong commercial strategic direction – spanning distributors, utility companies, systems integrators, technology partners and end clients – while delivering sustainable revenue growth and continuing to establish the company as a leading Smart Street Lighting provider in North America.

 

Key Accountabilities of the Role

 

Strategic Leadership & Market Development 

  • Define and execute the regional growth strategy focused on Smart Street Lighting across the territory 

  • Identify priority partners and customers to accelerate growth 

  • Provide market insights and strategic recommendations to marketing staff and senior leadership 

Partnership Development and Management 

  • Strengthen and expand relationship with existing partners 

  • Identify, negotiate and secure new strategic partnerships and alliances 

  • Represent the organization in high level external engagements and negotiations 

Revenue Growth and Pipeline Development

  • Build and maintain a strong pipeline of opportunities across the region 

  • Drive new business acquisition and expansion within existing accounts 

  • Oversee complex multi– component deals involving hardware, software and services 

  • Ensure accurate, forecasting and achieving of revenue targets 

Team Leadership 

  • Lead, mentor, and develop team members building regional expertise in the solutions 

  • Build regional capability and foster a high performance, accountable culture 

  • Ensure effective allocation of resources and prioritization of opportunities 

  • Further scale the team over time as regional opportunities grow 

Regional Execution and Stakeholder engagement 

  • Act as the primary regional lead for business development activities 

  • Ensure execution is tailored to local market conditions and regulatory environment

  • Represent the company at industry events, trade shows, and client engagements

Cross – Functional Collaboration

  • Work closely with global teams (eg. product, marketing, technical support, legal, finance) to support initiatives 

  • Ensure alignment between regional execution and global strategy 

     

 

Qualifications, Experience & Skills:

 

Experience & Qualifications:

Required:

  • Degree in Business, Engineering, Technology or a related field 

  • MBA or relevant executive education 

  • Significant experience 8-12 years’ experience in business development, partnerships or commercial leadership across the Smart Street Lighting/Smart City sectors 

  • Proven track record of driving growth in North American markets 

  • Experience managing and developing teams 

  • Demonstrated success in negotiating and closing complex, high value deals 

  • Experience selling and scaling solutions that combine hardware, software, and services

  • Demonstrated success in managing partners such as system integrators and distributors 

  • Experience working in or with multinational organizations 

 

Job specific skills: 

  • Strong strategic thinking and commercial acumen 

  • Solid understanding of Smart Street Lighting technologies, IoT eco-systems and data driven solutions 

  • Deep understanding of North American market dynamics and business culture 

  • Excellent relationship – building and stakeholder management skills 

  • Advanced negotiation and influencing capabilities 

  • Ability to operate autonomously and make decision in a regional leadership role 

  • Strong leadership and people development skills 

 

The job is remote, and the company is based in Delaware.

 

Responsibilities:
1) Business Development: Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.�
2) Customer Relationship Development / Prospecting: Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
3) Customer Needs Clarification: Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements.
4) Sales Opportunities Creation: Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
5) Sell Customer Propositions: Configure a complex product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.
6) Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
7) Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
8) Customer Relationship Management (CRM) Data: Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
9) Operational Compliance: Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
10) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.


Educational Requirements: Master's Degree or Equivalent Level

General Experience Requirement: Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)

Managerial Experience Requirement: Experience of general supervision of more junior colleagues (7 to 12 months)

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Head Of Business Development at Lucy Group Ltd | Renata