
Peer Support Specialist
Job Description
1. Secure and maintain stable housing;
2. Establish or remain engaged with healthcare services to improve and/or maintain overall health and well-being;
3. Establish positive and supportive social connections within the community;
4. Identify and pursue meaningful activities that provide a sense of purpose and personal satisfaction.
Additional Requirement
- Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.
Coalition Benefits
- Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
- Choice of dental insurance or discount plan.
- Vision insurance.
- Flexible spending accounts for health care / dependent care / parking expenses.
- Free basic life and AD&D insurance coverage.
- Employee Assistance Program, a problem-solving resource available to you and your household members.
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
- Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
Essential Job Functions
- Utilizes relevant personal experience to establish supportive, trusting relationships with peers to inspire hope and resilience and to foster the belief that recovery is possible.
- Mentors peers regarding goal setting, skill-building and problem-solving activities with an emphasis on peer strengths and empowerment.
- Provides individual and group peer counseling and support for peers in recovery. Provides guidance and encouragement to promote responsibility and participation in recovery.
- Provides patient navigation and care coordination services in close collaboration with FSS case managers, clinicians, other CCH staff, and other community partners.
- Guides peers through the healthcare system, facilitates interaction and communication between peers and health care staff and providers, and advocates on behalf of peers’ interests and goals.
- Transports/arranges transport and/or escorts peers to scheduled appointments at SSHC and elsewhere, as requested by program participants.
- Outreaches peers in the community to assess status and monitor needs.
- Works cooperatively with property managers and other residence staff to assure proper and timely services for peers and to maintain positive relationships with management and fellow residents.
- Links peers with resources and supports within the community to increase social integration and sense of connectedness.
- Serves as liaison with collaborating agencies to establish and maintain effective working relationships for the benefit of the peers.
- Facilitates group activities to promote social engagement and community connection.
- Performs other duties as assigned.
Qualifications Summary
- Experience, competence and sensitivity in working with homeless individuals, especially for those who have been unable to successfully navigate mainstream services.
- Sound critical thinking and decision-making skills.
- Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
- Able to communicate effectively with diverse population.
- Bilingual (Spanish/English) preferred.