Job Description
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.
This is a part-time position various shifts with availability Sunday through Saturday, requiring weekend availability. This position is eligible for discounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts and more.
SUMMARY
The houseman is a key individual in achieving the stocking expectations of the back of the house areas as well as the cleanliness of guest floors. The housemen must ensure all linen items are replaced on the landings in a timely manner as well as delivering all required guest room needs to the room attendants in their section. The houseman must ensure all service standards are met as well as budgetary goals and interdepartmental relations.
ESSENTIAL FUNCTIONS
• Stock assigned landings with linens, terry, supplies, and robes
• Deliver requested items in a timely manner to both room attendants and guests
• Strip 50-60 rooms per shift or as assigned
• Complete all cleanliness projects on landings and guest floors as assigned by supervisors
• Communicate effectively with room attendants in the section to ensure all needs are accomplished
• Communicate effectively with the laundry department on required linen needs
• Perform linen inventory on a quarterly basis
• Any other tasks as assigned by the supervisor
REQUIRED SKILLS
• Must be reliable; willing to work weekends and holidays
• Deliver both guest and associate requests with-in 15 minutes
• Ability to communicate in English both verbally and written (preferred)
• Able to use different types of chemicals
• Requires the ability to work independently and follow directions as assigned by supervisors
EDUCATION AND EXPERIENCE
• High school diploma or equivalent preferred
• Related experience is preferred.
PHYSICAL REQUIREMENTS