Own end-to-end delivery of digital and technology initiatives across Lending and Financing, ensuring alignment with the Corporate, Wealth and Investment Banking Group (CWIBG) centralised delivery operating model and achievement of agreed outcomes
Shape and integrate end‑to‑end lending and financing customer journeys by embedding credit decisioning capabilities seamlessly within digital channels and acting as the integrator across multiple concurrent initiatives
Translate approved priorities into structured delivery plans covering scope, milestones, dependencies, leading cross‑functional coordination across Product,
Translate portfolio‑level priorities into a structured delivery roadmap for Lending and Financing, enabling effective sequencing of initiatives and allocation of delivery capacity
Act as the delivery partner with Lending Product Heads, Credit Risk and Group Technology to align credit strategy, policy, architecture and delivery execution
Facilitate agreement on delivery scope, requirements and sequencing, and coordinate Product and Technology decision points to maintain delivery continuity and resolve dependencies
Validate delivery readiness with Operations and client service teams to support adoption and process integration
Drive delivery of Artificial Intelligence‑driven credit decisioning, workflow automation and risk analytics capabilities within Lending and Financing
Align Artificial Intelligence and data delivery with enterprise governance and regulatory requirements, and coordinate with Data, Artificial Intelligence and Group Technology teams to translate approved use cases into defined delivery scope
Represent Lending and Financing delivery in agreed governance forums to support effective oversight and decision making
Oversee vendor and partner delivery performance to ensure adherence to agreed scope, timelines and quality standards
Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon