Airport Station Manager - Mackay Airport

Are you ready to take flight in a dynamic and fast-paced aviation industry

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually

Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  We believe that our people are what differentiates us from our competition

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   Job Summary As the Airport Station Manager of Mackay Airport, your primary role is to provide comprehensive leadership to a diverse team comprising Supervisors, Trainers, and administrative support staff

Your focus will be on optimising performance and fostering a culture of safety, efficiency, and reliability that consistently surpasses the service expectations of Swissport’s clients (airlines) and their customers

This pivotal position entails spearheading continuous development initiatives to enhance both business and operational performance, while cultivating resilient teams with a proactive 'Can Do, Will Do' mindset, ensuring our workforce feels valued, acknowledged, and fully engaged

Your activities Create a positive, generative safety culture across the ground handling organisation that includes strong safety reporting and Just Culture

Drive collaboration across the operation to identify needs and develop scalable solutions

Prioritise objectives and implement strategies to achieve company initiatives as part of the leadership team

Deploy data and research to drive cross-business corporate prioritisation

Collaborate with stakeholders to achieve mutual goals

Form and lead internal leaders, providing training and mentorship as needed

Directly and indirectly manage staff with the goal of enhancing professional development and personal growth

Manage relationships with key clients

Ensure airports meet performance requirements and maintain operational integrity

Proactively monitor, manage and report on Airport performance, analysing Airport scorecards

Identify improvement strategies against industry, contractual, regulatory and internal measures, including improved performance in terms of cost and waste elimination

Lead the team to ensure success against defined key performance criteria including but not limited to on time performance, baggage, safety and audit performance and labour budgets

Your profile Demonstrated achievement in managing, motivating and leading a large team including direct leadership experience in an aviation ground handling environment with a workforce of 50 + people

Leadership experience in a fast-paced, safety and compliance focused service operation, managing the needs of multiple clients with divergent requirements

Demonstrated experience working as a part of a business unit leadership team and contributing to the delivery of business strategy, change management and executing performance improvement activities

Proven commercial experience, relationship-building, and negotiating skills with strong business acumen and strategic management capability

In depth industry knowledge, trends and developments and how they can be strategically employed to drive success of the business

Full budget responsibility including delivering to cost and revenue expectations

Practical knowledge of industrial relations processes including the full range of people management activities

High level numerical and verbal reasoning, problem solving, communication, planning and interpersonal skills

High-level personal qualities in relation to adaptability, flexibility, commitment, ability to apply sound judgment and reasoning, and the ability to effectively prioritise tasks in a fast paced, dynamic setting

What we offer Permanent Full-Time position.    Competitive remuneration.     Opportunities for career advancement.    Accrual of annual and personal leave.    Comprehensive training and ongoing support provided.   At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at https://careers.swissport.com to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.