Job Description
Make Your Contribution. Shape the Future of Farming.
At AGCO, we’re working to solve some of the world’s biggest challenges — feeding a growing population and supporting more sustainable farming through smart, high‑tech solutions. Our success is built on strong dealer partnerships and a relentless focus on customer experience.
We’re now looking for a Wholegoods Commercial Manager to support and uplift our dealer network across New Zealand, helping drive performance, capability and an outstanding end‑to‑end customer journey.
The Opportunity
This is a pivotal, high‑impact role working closely with dealer partners, Brand Sales teams and internal stakeholders. You will play a critical role in improving wholegoods commercial and operational performance, embedding best‑practice standards, and lifting customer experience across your area of responsibility.
You’ll be a trusted partner to dealers — coaching, challenging and supporting them to grow sustainably and deliver for farmers today and into the future.
What You’ll Be Doing
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Partnering with dealers to improve wholegoods sales performance, operational capability and profitability
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Driving Dealer Performance Improvement, Dealer Education and Net Promoter Score (NPS) outcomes
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Embedding AGCO standards, including MOS and customer experience initiatives
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Analysing performance trends, identifying opportunities, and supporting targeted improvement plans
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Supporting dealer onboarding and offboarding processes
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Working closely with Brand Sales, Distribution Management and other AGCO teams to deliver aligned outcomes
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Using tools such as Salesforce and NPS platforms to track performance and strengthen customer satisfaction
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Acting as a visible AGCO representative, building strong, credible relationships across the network
What We’re Looking For