Administrative Support Assistant III, Chemistry & Biochemistry

Teaching Support Office (TSO) duties: Ensure the office is staffed and able to assist during normal business hours. Assist customers (students, faculty, and staff) at the TSO counter, by phone, and through the TSO email. Maintain office equipment and supplies, and order office supplies as needed. Prepare calendars and similar documents for the TSO and instructors. Maintain clear and accurate records of important information. CBC course administration: Copy exams and quizzes in an accurate and timely manner. Schedule review sessions as requested. Communicate with instructors and TAs to ensure courses run smoothly. Act as a D2L liaison, setting up course websites and assisting instructors with D2L questions and issues. General Chemistry program liaison: Meet and communicate with General Chemistry instructional teams. Assist with online homework system issues and questions. Help plan logistics for common exams, proctoring, and grading of exams. Student services and assistance: Assist with enrollment of new graduate students. Collect training certifications and other information from incoming graduate students. Assist with student enrollment as needed. Maintain confidentiality of student information. Department responsibilities: Provide administrative support, such as planning meetings and taking notes for department committees (e.g., Undergraduate Program Committee). Collect data in Analytics as requested (e.g., student enrollment). Help plan and run events such as graduate student training and welcome events. Assist with special projects as needed. Knowledge, Skills, and Abilities (KSAs): Strong communication, interpersonal, and organizational skills are essential. Familiarity with MS Office and with University systems.