Claims Administrator
Job Description
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
Individual will be customer facing and have the ability read, write, and adjudicate aircraft FlightReady program claims.
Key Accountabilities
- Adjudicate FlightReady program warranty claims
- Investigate complex claims with technicians, tech support, engineering, and management team
- Evaluate claim appeals and ensure reversals of overturned claims, as needed
Qualifications, Experience, and Skills
- Associate’s degree preferred
- Two years of processing warranty claims in aviation
- Operate with high levels of tact and diplomacy in stressful situations
- Strong communication skills
- Ability to work in a cross functional team
- Ability to use MS Office suite, SAP, Salesforce. interact with customers on warranty decisions and the ability to follow up on questions in a timely manner.
Working Conditions
Office area, exposure to loud noise at times, ability to lift up to 20lbs, capability to navigate an aircraft hangar environment for short periods.
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Paid Overtime
- Regional Bonus (when applicable)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development programs
Additional Offerings:
- Tuition Assistance & Student Loan Repayment
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.