Customer Brand Intern

The Customer Brand Intern will support the Customer Brand team in executing integrated marketing campaigns, managing brand assets, coordinating with internal stakeholders and external agencies, and assisting with day-to-day marketing operations. This role offers ‑hands-on‑ exposure to brand management, campaign planning, content development, and marketing execution within a leading insurance services organisation. 

1. Brand & Campaign Support 

• Support the execution of brand and marketing campaigns across digital, social, print, and on ground‑ touchpoints 

• Assist in rolling out campaigns according to brand guidelines to ensure consistency across all materials 

• Help track campaign timelines, deliverables, and milestones to ensure smooth execution 

• Support sustenance and always on brand initiatives as ‑required 

2. Content & Asset Management 

• Assist in coordinating and managing marketing assets (e.g. key visuals, videos, copy decks) across different platforms 

• Support basic content adaptation for various channels (e.g. resizing, caption tweaks, platform specific requirements‑) 

• Help organise and maintain shared folders, version control, and asset trackers 

• Proofread marketing materials to ensure accuracy, clarity, and brand tone 

3. Agency & Vendor Coordination 

• Support day-to-day coordination with creative, media, and production agencies 

• Assist in consolidating feedback from internal stakeholders and ensuring timely updates to agencies 

• Help track artwork submissions, revisions, and final deliveries 

• Support basic administrative tasks related to agency engagement (e.g. documentation, timelines, cost tracking support) 

4. Internal Stakeholder & Approval Support 

• Assist in coordinating with cross functional teams such as Product, Compliance, Legal, and Distributio‑n 

• Support the preparation of materials for internal reviews and approval processes 

• Help ensure marketing materials meet internal governance and compliance requirements before release 

• Follow up on feedback and approval status to keep projects moving 

5. Reporting, Research & Administration 

• Support basic campaign reporting, post campaign‑ summaries, and presentation deck preparation 

• Assist with simple market, competitor, or social media research when required 

• Help with administrative and operational tasks to support the overall Brand & Marketing function 

Requirements 

• Currently pursuing or recently completed a diploma/degree in Marketing, Communications, Business, Mass Communication, or related fields 

• Strong written and verbal communication skills 

• Ability to work in multiple languages (English, Bahasa Malaysia, Mandarin). 

• Familiarity with social media platforms (Facebook, Instagram & Xiaohongshu).  

• Detail oriented‑ with good organisational and time management‑ skills 

• Comfortable working with Microsoft PowerPoint, Excel, and Word 

• Basic design skills and experience with Microsoft Office or Google Workspace; graphic design tools (e.g., Canva) are a plus.  

• Able to work in a fast paced‑ environment and manage multiple tasks 

• Positive attitude, proactive, and willing to learn 

What You Will Gain 

• Exposure to brand strategy and marketing execution in a large, established organisation 

• Hands‑on experience working with internal stakeholders and external agencies 

• Understanding of marketing processes within a regulated industry 

• Opportunity to build a strong foundation in brand and integrated marketing