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Job Description
Key responsibilities: Plan, coordinate, and oversee air freight operations to ensure timely and cost-effective deliveries, while managing the business unit’s profitability through effective revenue and cost control. Overall responsible for the daily operational excellence within the department Maintaining and developing relationships with airlines, company branches, ground handling agents, customers and customs brokers Negotiating rates and contracts with air carriers and third-party logistics providers Monitoring shipment status and taking proactive action in the event of issues such as delays or damage Ensuring compliance with international air transport regulations (e.g. IATA, LBA, customs) Preparing and analyzing KPIs, reports and budgets to assess performance and identify opportunities for improvement Monitoring and optimizing operational procedures and review of documentation processes, including air waybills, customs declarations and invoicing Supporting the improvement of air freight-related structures Identifying and developing new sales accounts and promoting the company’s air freight services Managing and training staff involved in air freight operations QHSE, Compliance and Ethics REQUIREMENTS Responsibility for adhering to safe working practices and ensuring the health and safety of oneself and others in the workplace Compliance with all requirements of the deugro Group’s integrated management system Attendance at required health and safety events, training sessions risk assessments and safety briefings Reporting of incidents, unsafe acts and working conditions, as well as exercising the right to stop work if an unsafe act or working condition is present Ensuring compliance at all times with the Code of Ethics and Compliance (CoEC), all deugro Group policies and local laws Acting with honesty and integrity at all times and engaging in fair competition Maintaining a respectful and productive working environment