Job Description
Zotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; Kentucky and Oklahoma, USA; Brzeg, Poland; and Jiangsu Province, China (T-FIT).
We produce lightweight foams for a wide range of markets including sports and leisure, aviation, automotive, and healthcare. Zotefoams also owns and licenses patented technology and supplies advanced insulation systems.
The Company is on a strong growth trajectory, with significant revenue and profitability increases in recent years and ambitious plans for the future.
About the Role:
We are seeking an experienced IT Integration Consultant / 2nd Line IT Support Engineer to join our team in Anglesola, Spain, supporting the IT integration of OKC into the Zotefoams IT environment.
This is a hands‑on technical role combining project‑based integration work with day‑to‑day operational IT support. You will play a key role in delivering a smooth and secure IT transition during the integration phase and are expected to move into a permanent 2nd Line IT Support Engineer position once the project has completed.
The role offers exposure to enterprise IT environments, network infrastructure, and Microsoft cloud technologies, working closely with international teams.
Role Responsibilities:
IT Integration Phase
Support the end‑to‑end IT integration of OKC into the Zotefoams IT environment
Participate in domain, identity and access integration, including:
Active Directory / Azure AD (Entra ID) alignment
User, group and permissions migration
Support network integration activities, including site connectivity and troubleshooting during transition
Coordinate with internal IT teams and external suppliers where required
Assist with IT asset assessment, migration and standardisation
Support user onboarding into:
Microsoft 365
Azure‑based services
Corporate security, device and access standards
Resolve complex technical issues related to integration activities
Produce and maintain clear technical documentation and handover materials
Post‑Integration / 2nd Line Support
Provide 2nd Line IT Support to users across the organisation
Act as an escalation point for 1st Line support
Troubleshoot and resolve network, system and cloud‑related issues
Support hybrid environments (on‑premise and Azure)
Contribute to service improvement, stabilisation and automation initiatives
What you'll need:
Essential
Fluency in spoken and written English (essential)
Daily communication with international teams
All documentation and ticketing handled in English
Proven experience in 2nd Line IT Support, Infrastructure Support or a similar role
Strong knowledge of enterprise networking, including:
TCP/IP, DNS, DHCP
VLANs, routing and switching (conceptual and practical)
VPN technologies (site‑to‑site and client VPNs)
Network diagnostics and troubleshooting
Experience supporting hybrid IT environments
Microsoft & Cloud
Strong experience with Microsoft 365
Working knowledge of Microsoft Azure, including:
Azure Active Directory (Entra ID)
User and identity management
Basic Azure networking concepts (VNets, subnets, connectivity)
Understanding of hybrid identity models
Experience with endpoint management tools such as Intune (desirable)
Systems & Security
Advanced support experience with Windows 10 / 11
Understanding of IT security principles (endpoint protection, access control)
Experience working with ITSM tools and ITIL‑aligned processes
What were looking for?
A structured, analytical problem‑solver with strong troubleshooting skills
Someone proactive, reliable and comfortable working across both project and operational tasks
Able to work independently, manage multiple priorities and see work through to completion
Interested in developing into a long‑term role within a global IT organisation
Why Join Us?
At Zotefoams, we believe in fostering a supportive and innovative environment where everybody can thrive. By joining us, you will be part of a dynamic team that values collaboration, continuous improvement, and opportunities for professional growth and development.
Our Values
Courage - The courage to take bold action to ensure that we succeed in tackling our challenges and opportunities.
Impact – Dedicated to making a significant and positive impact in everything we do.
Respect - Cultivate a respectful and inclusive environment where everyone is valued and collaboration is encouraged.
Zotefoams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees