Life & Disability Claims Examiner - Bilingual (French/English)

The Bilingual Claims Examiner, Creditor Life & Disability, reporting to the Manager, Group & Creditor Life & Disability Claims, based in Sherwood Park, is a client-facing role responsible for adjudicating creditor claims via telephone and email. The position involves reviewing and assessing claim documentation, liaising with claimants and external parties, making adjudication decisions in accordance with policy and regulatory guidelines, and providing professional client support in both English and French.