Job Description
This position is responsible for the execution of all catered functions, directly overseeing the delegation of responsibilities at the Bronx Zoo.
Major Responsibilities:
The individual’s main responsibilities will be the complete oversight of all events including the coordination, supervision, and execution of all banquet/catering functions.
• Coordinate and supervise the execution of all banquet/catering functions including staffing, rental equipment and supplies, and day of execution.
• Work closely with Sales Staff to ensure delivery of a seamless event.
• Direct and assist banquet/ catering staff during the event.
• Work directly with client to ensure all specified details are adhered to during the event.
• Support the department with the handling of customer complaints and rectifying problem situations.
• Supervise cleanup and breakdown of function and account for all equipment and supplies.
• Responsible for the hiring, training and supervising of banquet staff.
• Minimize legal liability and conform to the regulations of the alcohol beverage authority.
• Have the ability to perform all positions in banquet operations in order to supervise, direct and train all banquet personnel.
• Demonstrate the highest level of sanitation standards by adhering to all NYC Department of Health practices.
• Control labor by managing towards projected budget figures and closely monitoring schedules.
• Identify opportunities for improvement within operation and develop creative solutions.
• Prepare daily, weekly and monthly reports as required.
• Oversee the booking and execution of all WCS internal events based in the Bronx Zoo.
• Perform other related duties, tasks and responsibilities as required from time to time.
