Hygiene Coordinator

We’re Hiring - Hygiene Coordinator – Mackenzie West Dental Let’s start with a picture… It’s the start of a busy day at the clinic. The schedule is full, the team is energized, and patients are arriving with confidence—because everything is running exactly as it should. Behind the scenes, there’s someone making it all happen. You’ve already reviewed the hygiene schedule, filled a last-minute opening, confirmed key appointments, and ensured the day will flow smoothly. Patients feel welcomed, hygienists feel supported, and the entire team is set up for success. That’s the impact of a great Hygiene Coordinator. Welcome to Mackenzie West Dental. Our Story At Mackenzie West Dental, patient care is about more than clinical excellence—it’s about creating a seamless, comfortable, and positive experience from the moment someone walks through the door. We’re a patient-focused, team-driven clinic where collaboration, communication, and consistency are at the core of everything we do. Our environment is supportive, fast-paced, and built on mutual respect. As part of Passion Dental Group, you’ll be connected to a network that prioritizes people, growth, and culture—offering opportunities to learn, develop, and build a meaningful career while still enjoying the close-knit feel of your home clinic. Why This Role is Special This role is more than scheduling—it’s about owning and optimizing the patient experience through the hygiene program. You’ll play a key role in: Keeping the hygiene schedule full, balanced, and productive Supporting hygienists so they can focus on patient care Creating a smooth, stress-free experience for every patient Driving re-care, retention, and long-term patient relationships If you love organization, problem-solving, and being the person who keeps everything running seamlessly—this role is incredibly rewarding. What You’ll Be Doing As a Hygiene Coordinator, you’ll be at the center of both the patient journey and the clinical workflow. Your day-to-day will include: Greeting patients and creating a warm, welcoming front desk experience Managing phone calls, inquiries, and efficient appointment booking Coordinating and optimizing the hygiene schedule, including re-care and patient flow Proactively filling gaps through recall, reactivation, and short-call lists Supporting hygienists by ensuring schedules are productive and well-balanced Managing and maintaining accurate patient records and database integrity Processing insurance claims, billing, and follow-ups with providers Identifying opportunities to improve scheduling efficiency and patient flow Collaborating with the clinical team to ensure a seamless, high-quality patient experience Helping maintain systems and protocols that keep the clinic running smoothly You’ll be the person who brings structure, clarity, and flow to every day. The Role Full-time position Schedule: Monday to Saturday (5 days/week)(Sundays off + one weekday off) Compensation: $25.00 – $30.00/hour What You Bring Minimum 2 years of experience in a dental clinic environment Strong understanding of dental billing, insurance, and front desk operations Experience with hygiene scheduling, re-care, and patient flow (strong asset) Proficiency with Microsoft Office (Cleardent experience is an asset) Excellent communication and interpersonal skills Strong attention to detail and problem-solving abilities Ability to multitask and stay organized in a fast-paced environment A positive, team-oriented attitude with a patient-first mindset Let’s Talk If you’re someone who thrives on organization, enjoys connecting with patients, and takes pride in keeping everything running smoothly—this could be the perfect role for you. At Mackenzie West Dental, you’re not just managing a schedule—you’re helping create an experience that keeps patients coming back. Apply today and be the reason every day runs seamlessly. #PassionMP