Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Unified Communications Engineer based in the United States.
This role is a key technical leadership position responsible for designing, engineering, and optimizing a modern cloud-based communications ecosystem supporting both internal collaboration and external customer engagement. You will work at the intersection of networking, cloud telephony, and contact center technologies, ensuring highly available and secure UC services at enterprise scale. The environment is dynamic and highly collaborative, involving close partnership with infrastructure, security, and business stakeholders. You will play a critical role in shaping call flows, contact center experiences, and digital communication pathways. This position also requires hands-on problem-solving in complex cloud UC environments, particularly within Cisco Webex platforms. Your work will directly impact communication reliability, customer experience quality, and enterprise operational efficiency. It is ideal for a seasoned engineer who enjoys both architecture-level thinking and deep technical execution.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Unified Communications Engineer based in the United States.
This role is a key technical leadership position responsible for designing, engineering, and optimizing a modern cloud-based communications ecosystem supporting both internal collaboration and external customer engagement. You will work at the intersection of networking, cloud telephony, and contact center technologies, ensuring highly available and secure UC services at enterprise scale. The environment is dynamic and highly collaborative, involving close partnership with infrastructure, security, and business stakeholders. You will play a critical role in shaping call flows, contact center experiences, and digital communication pathways. This position also requires hands-on problem-solving in complex cloud UC environments, particularly within Cisco Webex platforms. Your work will directly impact communication reliability, customer experience quality, and enterprise operational efficiency. It is ideal for a seasoned engineer who enjoys both architecture-level thinking and deep technical execution.