Job Description
The Conversational AI Platform (CAIP) Developer I is responsible for maintaining existing and building basic intents, conversations, and processes. They support object, and API integrations within SwitchThink’s Conversational AI Platforms (CAIPs) and support on-going AI model training to improve platforms’ accuracy rates in understanding human interactions. They also support the development of CAIP interactions for limited channels like web or mobile apps and support defect troubleshooting efforts and escalate issues to senior developers as needed.