Back to jobsConduct CRM analytics to deliver actionable insights into sales performance and customer interactions
Generate Sales Force Effectiveness (SFE) reports and create dashboards to support strategic decision-making and monitor market trends
Analyze data to identify trends, opportunities, and areas for improvement
Monitor SFE key performance indicators (KPIs) to ensure timely follow-ups and maintain progress
Support the optimization of the CRM tools, IC tracking (eg MBOs) & Account Plan implementation as needed
Support Associate Director, Business Operations to implement HCP Targeting & Segmentation into CRM
Perform data quality checks and system adjustments to ensure accuracy and reliability
Collaborate with Associate Director, Business Operations to prepare monthly local and international reports, including sales performance, forecasts, and other business metrics
Support the commercial organization with pharmacy requests, registrations as well as review and follow-up on order tools
Ensure compliance with industry regulations and ethical standards in all operations
