Job Description
Night Receptionist (f/m/d)
Urban House Copenhagen by MEININGER
Part-time
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? The Urban House Copenhagen by MEININGER is looking for a Night Audit (f/m/d).
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
You are a great host ensuring your guests enjoy a safe and memorable stay
You are in charge of the well-being of our guests from check-in to check-out
Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians
You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
You take care of operational and administrative tasks like invoicing, answering t-mails and online requests, upselling, responding to online reviews and much more
You enjoy a diverse, international work environment while we take care of an inclusive one
You’re flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job
Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
You possess initial experience and are passionate about hospitality
You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
You are a people person, you like helping others and creating an unforgettable experience for our guests
You are a team player, ready to help your colleagues and tackle challenges together
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English, any other language is an advantage
WHAT MEININGER OFFERS
Competitive salary
25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you’re still happy
Possibility to join M-goal projects to develop personal and professional skills
Staff nights and "Friends & Family" discount
Travel expenses
The occasional opportunity to travel to support new openings or exchange programs
Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE our hotel here: Urban House Copenhagen by MEININGER
Contact: Eda Durnal (Hotel Manager)
Remote Type:
On Site