IT Associate Solutions Developer
Job Description
Dedicated to Excellence, Committed to Service
Analyze Business Needs
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.
Implement Technical Solutions
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.
Provide Technical Support
Assist users with training, technical support, ad-hoc reports, and technical decisions. Establish personal rapport through excellent customer service, work quality, and communication. Maintain and further relevant skills. Serve as a system administrator as needed.
Manage Workloads
Track all work, statuses, time spent on each ticket, etc., for proper customer billing and decision support, in accordance with policies. Communicate progress, timelines, and roadblocks to stakeholders for excellent situational awareness.
Education
Required Education:
College Degree - Computer Science, College Degree - Software Engineering
Work Experience
Required Experience:
1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database Preferred Experience: 1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database
Physical Requirements and Skills
Communication, Database Technologies, Detail-Oriented, Flexibility, Interpersonal Relationships, Microsoft Applications, Operating Office Equipment, Professional Mentoring, Programming Languages, Self-Starter, Sitting for long periods of time
- Mission and Purpose –Understands and implements the mission and purpose of the ministry within their workplace.
- Character –Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
- Ownership –Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
- Initiative –Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
- Flexibility –Is open to change and new information; adapts behavior and work methods in response to work needs.
- Learning –Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
- Team Work –Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
- Competence –Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
- Customer Experience –Delivers great customer experiences; listens well; provides friendly and helpful assistance.
- Attendance –Reports to work on time as scheduled.
- Professionalism –Dresses appropriately for work; conducts themselves in a courteous, professional manner.
Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College’s Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.