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Computacenter

Assoc International Customer Specialist

Norcross, GAPosted 1 weeks ago
Full-timeentry

Job Description

  • Prepares quotes in-line with customer requirements, at agreed margins.
  • Examining customer orders for validity, products ordered, quantities ordered, any special pricing agreements or requirements.
  • Maintaining of specific customer catalogue rules / customer pricing overlays as agreed with lead account team.
  • Liaising with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Domestic and Export and shipments.
  • Efficient, prompt, and accurate sales order entry in accordance with customer specific SLAs and requirements as documented during the international onboarding service. This includes selecting the right delivery, configuration and our 
    other TSO delivered services.
  • Validation of purchase orders to ensure details are correct, in line with the sales orders and the right source of supply has been selected (based on rebates, pricing, availability & lead times, fraud checks inventory, contract, 
    customer requirements etc.)
  • Liaising with Buyers / Purchasing Operations to ensure accurate order entry, identify product constraints, due date management, non-standard and non-compliant orders queries etc.
  • Liaising with material master team for the supply and maintenance of required materials.
  • Liaising with stakeholders if orders are blocked in the system due to margins, customer credit limit breaches, export control etc. (not exhaustive)
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    Consulting And Business Services
    10001+ employees
    Hatfield, Hertfordshire, GB
    Website