Job Description
What you will do
You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive and profitable relationship for both sides. In order to be a successful Retail Sales Manager with us you will work with different segments:
Sales
. Develop and maintain current product knowledge to present to customers.
.Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication.
. Responsible for overall sales of the assigned territory.
. Identify and take the opportunities to maximize the visibility of Cosentino products to generate sales.
. Optimize sales and marketing by promoting visits to Cosentino Centers.
. Work to find new points of sale.
Customer Service
. Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.
. Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM . System, providing price quotes, scheduling weekly visits, etc.
. Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.
. Plan the number of visits to clients and the appropriate frequency of visits based on client importance.
. Build and maintain good relationships with clients based on mutual trust and respect.
. Attend and provide post–sale service.
Business Intelligence
. Prepare action plans to identify specific targets and to project the number of contacts to be made.
. Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.
. Work with General Manager and Sales Team to execute a business strategy for all customer segments in the area (K&B, Fabricators, etc.).
. Train in the characteristics and the attributes of the product, provide information, deliver marketing tools relevant to the client’s segmentation.
. Monitor and maintaining data in CRM.