Senior- Human Resources Client Relations Consultant

Job Summary

As the key liaison between the HR Department and assigned DTE Energy business units, works collaboratively with business unit and HR Department leaders. Staffs to drive achievement of business unit strategies, goals, objectives and key business initiatives through the design and delivery of strategic, tactical and administrative human resources services. Is assigned to larger and more complex business units and serves as a coach and mentor to lower level HR professionals to ensure that actions and recommendations are appropriate and aligned with other business units and DTE goals and objectives.

Key Accountabilities

• Proactively assesses the human resources implications of the business unit’s strategies, goals and objectives, key business initiatives and operational model. Effectively communicates and creates mutual understanding of those implications to business unit leadership.
• Works collaboratively with business unit and the Client Relations Team, HR subject matter experts, and other HR staff to design and deliver workforce and talent planning, staffing, compensation and benefits, employee and labor relations, affirmative action, learning and development, organization development, performance management, and other solutions that address the human resources implications of and are aligned with the business unit’s strategies, goals and objectives, key business initiatives and operational model.
• Ensures that statutory, regulatory, ethical, contractual and policy compliance are consistent with applicable federal, state and local laws and regulations, enterprise values and code of conduct, collective bargaining agreements and human resources policies and procedures.
• Develops and has working knowledge of DTE Energy’s mission, vision, values, competitive environment and key strategies that create competitive market advantage, including, specifically, how the enterprise makes money and the business language of the enterprise.
• Develops and has working knowledge of the assigned business unit’s competitive environment, strategies, goals and objectives, key business initiatives and operational model that creates competitive market advantage, including, specifically, how the business unit makes money and the business language of the business.
• Advises and coaches business unit on appropriate use of the HR service delivery model.
• Provides coaching and guidance to other team members as needed.

Minimum Education & Experience Requirements

• Bachelor’s degree and five years of Human Resources professional experience inclusive of 1 year of Human Resources Strategic Consulting
• General knowledge of DTE and/or utility or related industry operations
• Working knowledge of state and federal employment and labor relations laws and regulations and professional best practices

Preferred

• Strong human resources consulting experience
• Experience leading human resource projects
• Exceptional customer service skills

Other Qualifications

• Ability to effectively influence, persuade and coach to reach desired results
• Experience using a customer focused, business driven and results/solutions (not activity) oriented approach to establishing, building and maintaining strong client relationships
• Effective oral and written communication skills in multiple formats with varied audiences from individual to large groups
• Experience in building and maintaining effective and mutually beneficial relationships across organizational levels
• Strong analytical and problem solving skills
• Strong strategic, systemic/integrated thinking and decision making skills
• Ability to set and execute priorities while simultaneously managing multiple projects
• Proficient in the use of Microsoft Office business applications (e.g., Word, Excel, PowerPoint), human resources information systems, Internet-based services and applications

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.