Administration Supervisor

Job Responsibilities:

• Supervise a team of shipping and trading admin team to ensure all shipping and trading admin. activities are complied with all control policies and timeframe
• Build and maintain excellent client relationship and assure the highest customer service standards and client communication
• Lead and manage staff to provide quality service to ensure client service expectation is met
• Foster a positive, cohesive, collaborative, and team-oriented work environment between staff members of both intra- and inter-office departments
• Maintain site employee capability matrix
• Manage daily account administrative work such as compile on site monthly over time information for payroll

Required Qualifications:

• Degree holder in Logistics or other related disciplines
• Minimum 5 years of relevant experience with at least 2 years supervisory role, preferably with shipping and trading admin. experience
• Solid experience in handling full set of import and export document, including payment handling etc
• Strong leadership, communication and organizing skills
• Good command of both written and spoken English & Chinese with strong interpersonal and problem-solving skills

Desirable Skills:

• Strong customer service and interpersonal communications skills (both oral and written)
• Ability to work in highly time-sensitive environment
• Detail-oriented
• Demonstrated problem solving abilities
• Ability to prioritise and handle multiple tasks
• Ability to deal with difficult personnel issues
• Maintain confidentiality and exhibit professional decorum under all circumstances