Outreach Specialist, CACP

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Outreach Specialist, CACP based in United States.

This role plays a key part in engaging patients and supporting access to Advanced Care Planning services through high-quality outbound and inbound communication. You will connect with patients primarily by phone, while also using text and email channels to educate, guide, and schedule appointments that support proactive healthcare planning. The position requires empathy, strong communication skills, and the ability to build trust with an older patient population. You will work in a performance-driven yet patient-centered environment where quality interactions and compliance are essential. Success in this role comes from balancing efficiency with compassion, ensuring patients clearly understand the value of care planning. This is a remote-friendly opportunity within a mission-driven healthcare environment focused on improving outcomes and access. You will contribute directly to helping patients make informed decisions about their long-term care journey.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Outreach Specialist, CACP based in United States.

This role plays a key part in engaging patients and supporting access to Advanced Care Planning services through high-quality outbound and inbound communication. You will connect with patients primarily by phone, while also using text and email channels to educate, guide, and schedule appointments that support proactive healthcare planning. The position requires empathy, strong communication skills, and the ability to build trust with an older patient population. You will work in a performance-driven yet patient-centered environment where quality interactions and compliance are essential. Success in this role comes from balancing efficiency with compassion, ensuring patients clearly understand the value of care planning. This is a remote-friendly opportunity within a mission-driven healthcare environment focused on improving outcomes and access. You will contribute directly to helping patients make informed decisions about their long-term care journey.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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