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QBE North America

Senior Change Manager - Workforce Transformation

AUS NSW SydneyPosted Today
Full-timeonsite

Job Description

Primary Details

Time Type: Full time

Worker Type: Employee

  • Location: Sydney or Parramatta  

  • Type: 12-month fixed term contract 

  • Hybrid role, Happy to talk flexible working 

The opportunity  

This role leads enterprise-wide change and workforce transformation programs across a global organisation, ensuring change is delivered in a structured, consistent and people-focused way. It plays a key role in enabling successful transformation by aligning strategy, leadership and employee experience to drive lasting adoption. 

About QBE  

  • At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

  • We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.  

  • What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.  

Your new role 

In this role, you will take ownership of end-to-end change strategy and approach for enterprise workforce transformation projects, working closely with senior leaders, People and Communications teams to support the transition and embed change effectively across the organisation. You’ll operate at both a strategic and hands-on level, ensuring change is well managed and successfully adopted across diverse global teams. 

Key responsibilities include: 

  • Leading the design and governance of enterprise change frameworks, standards and quality across a global network 

  • Partnering with senior leaders to build strong change leadership capability and visible sponsorship 

  • Designing and delivering readiness initiatives to support leaders and employees through change 

  • Driving workforce transition planning and delivery in collaboration with People teams across multiple jurisdictions 

  • Assessing change impacts, risks and dependencies, and implementing effective mitigation strategies 

About you 

We’re looking for an experienced change leader who thrives in complex, global environments and can balance strategic thinking with practical delivery. You’ll be confident engaging senior stakeholders, navigating ambiguity and driving alignment across diverse teams, with a strong focus on delivering meaningful, people-led outcomes. 

Key requirements: 

  • Proven experience leading large-scale change management of workforce transformation in complex organisations 

  • Strong ability to partner with and influence senior stakeholders across multiple functions and regions 

  • Deep understanding of change management frameworks and their practical application at scale 

  • Experience delivering change across global, multi-country environments 

  • Strong stakeholder engagement and communication capability, particularly in ambiguous or evolving environments 

  • Ability to use data and insights to shape change strategy and measure effectiveness 

Benefits    

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

  • ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 

  • Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 

  • 18 weeks’ gender-equal flexible leave for all new parents, including paid super 

To learn more aboutthe benefitsof working with us, clickhere. 

Awards & Recognition   

We value ouremployeesexperience with us and are proud to have beenrecognisedfor the following awards: 

  • 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for ourRespect@QBEprogram 

  • 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards   

  • Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates 

To learn more about our achievements, clickhere. 

How to Apply   

Ifyourelooking for a career that combines yourexpertiseand your empathy, click Apply today.Successful applicants will need to complete work rights,policeand credit checks through our online provider as a condition of employment. 

Your career. At the heart of it.   

QBErecognisesthe value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of ournetworksplease contact us at[email protected]. 

 

 

Skills:

Change Management, Coaching for success, Communication, Critical Thinking, Delivery Management, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Presenting with Impact, Process Improvements, Stakeholder Management, Strategic Communication Planning, Waterfall Model

Application Close Date: 25/06/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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Senior Change Manager - Workforce Transformation at QBE North America | Renata