
Senior Change Manager - Workforce Transformation
Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeLocation: Sydney or Parramatta
Type: 12-month fixed term contract
Hybrid role, Happy to talk flexible working
The opportunity
This role leads enterprise-wide change and workforce transformation programs across a global organisation, ensuring change is delivered in a structured, consistent and people-focused way. It plays a key role in enabling successful transformation by aligning strategy, leadership and employee experience to drive lasting adoption.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
In this role, you will take ownership of end-to-end change strategy and approach for enterprise workforce transformation projects, working closely with senior leaders, People and Communications teams to support the transition and embed change effectively across the organisation. You’ll operate at both a strategic and hands-on level, ensuring change is well managed and successfully adopted across diverse global teams.
Key responsibilities include:
Leading the design and governance of enterprise change frameworks, standards and quality across a global network
Partnering with senior leaders to build strong change leadership capability and visible sponsorship
Designing and delivering readiness initiatives to support leaders and employees through change
Driving workforce transition planning and delivery in collaboration with People teams across multiple jurisdictions
Assessing change impacts, risks and dependencies, and implementing effective mitigation strategies
About you
We’re looking for an experienced change leader who thrives in complex, global environments and can balance strategic thinking with practical delivery. You’ll be confident engaging senior stakeholders, navigating ambiguity and driving alignment across diverse teams, with a strong focus on delivering meaningful, people-led outcomes.
Key requirements:
Proven experience leading large-scale change management of workforce transformation in complex organisations
Strong ability to partner with and influence senior stakeholders across multiple functions and regions
Deep understanding of change management frameworks and their practical application at scale
Experience delivering change across global, multi-country environments
Strong stakeholder engagement and communication capability, particularly in ambiguous or evolving environments
Ability to use data and insights to shape change strategy and measure effectiveness
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
To learn more about the benefits of working with us, click here.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements, click here.
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].
Skills:
Change Management, Coaching for success, Communication, Critical Thinking, Delivery Management, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Presenting with Impact, Process Improvements, Stakeholder Management, Strategic Communication Planning, Waterfall ModelApplication Close Date: 25/06/2026 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.