Back to jobsLead Total Rewards programs and plans efficiently and accurately administered, in compliance with applicable federal and state regulations and company policy, with a focus on continuous improvement.
Lead annual/regular processes in the Total Rewards department. Examples may include compliance testing support, UAT testing for system upgrades, or open enrollment activities and resolution of issues. Act as a subject matter expert for other internal processes.
Partner with and support field HR, retirees, beneficiaries, spouses, and former employee requests in all areas of benefits plan administration. May handle escalated or more complex issues.
Subject matter expert for audit requests from external and internal parties. Document internal processes, procedures and administration as appropriate for audit requirements.
Provide analytical support for special projects and North America wide actions, including union negotiations, mergers, acquisitions, divestitures, layoffs, workforce reductions, closings or start-ups.
Proactively identifies Total Rewards challenges and opportunities. Recommends creative and practical solutions to resolve challenges and/or capitalize on opportunities.
Lead benefits integration actions for special projects such as corporate actions, mergers, acquisitions, divestitures, layoffs, reductions in force and location closings or start-ups.
Develops and delivers communications, training and educational programs.
Partner and work in collaboration with many cross-functional departments on company-wide initiatives and multi-department projects. May lead cross-functional, benefits-related projects.
Creates direction and updates to properly reflect the impacts of NDT testing, government mandated limits, legeslative change in congruance with payroll, HRIS, and IT. Monitors various reports, file feeds, and relevant data to ensure plans are properly administered in compliance with plan rules and are properly reflected in payroll, trusts, accounting ledgers, funding, budgets, and allocations.
Ensure data integrity with internal systems (ex: SAP), external systems (ex: TR Portal, Benefits Center), vendor file interfaces, etc. Acts as a project leader or liason to IT to resolve data integrity concerns.
Primary liaison with IT and Shared Services in the development, testing, implementation, and post-production review of system changes and configuration requests to include SAP Support Packs, CBA changes, new locations, new benefit plans, or annual limit changes.
Acts as subject matter expert for reconciliation, trusts, budget management, allocations, payment and monitoring of vendors. This may include account payable payments, and analyzing performance standards for vendors.
Coordinates the distribution of Funding Notices, Summary Annual Reports (SAR), Summary Plan Descriptions (SPD) and Summary of Material Modifications (SMM), etc.
Reviews and distributes all required notices, such as Funding Notices, Summary Annual Reports (SAR), Plan Documents, Summary Plan Descriptions (SPD), plan booklets, etc.
Leads wellbeing programs with vendors and with field HR. May develop and lead wellbeing education sessions.
Provide extensive and ongoing system, feeds, and integration data validation to ensure proper payroll, benefit management, and funding of plans.
Solves issues including personal one on one meetings, Ad-hoc issues, various leave issues, complex retirement support, medications, vendors, accountants, HR, and addresses any other challenges as they arise leaning on leadership for the most complex issues.
Support and participate in benefits data, benchmarking, and legislative review as it pertains to the development of strategy, project management, and annual planning.
Drive ongoing and Employee Experience reviews, soliciting feedback and reviewing various data points (call center activity, website utilization, deferral rates, etc.) to identify opportunities to improve the employee experience.
Provide and travel to on-site locations to deliver presentations, host wellbeing fairs, or provide employee support as required.
Other duties as may be assigned from time to time.
