Job Description
- Be the single point of contact with customers, coordinating with a network of Guerbet sales and functional expertise to provide full account management support when needed
- Customers will include all key economic & clinical decision makers (Commissioners, Clinicians, Department Heads, Finance, General Managers, GPOs, Hospital Networks, Payers, Pharmacies, Procurement / Purchasing etc.)
- Customer engagement can be face-to-face, phone or virtual
- Guerbet functional experts include customer services, market analyst, marketing ,Regulatory Affairs
- Be the main customer contact and supporting evidence based selling processes, product launches, RA/QA issues, market analysis, market research, complaint handling and monitoring competitive activities
- Identify and develop Key Opinion Leader support and represent Guerbet at scientific conference and networking events to reinforce Guerbet presence and brand on the market
Develop and Execute Commercial Deals with Accounts
- Promote and support the full Guerbet DI portfolio “Interconnected Solutions”
- Promote their unique value & positioning and coordinate the implementation of related commercial initiatives (Training, Contract Management, Pricing negotiations, trouble shooting, relationship management)
- Gain market share, optimize pricing strategy, and build long-term contractual agreements and relationships with Key Accounts and GPOs
- Manage and negotiate contracts & tenders, including pricing schedules & discount rates in coordination with National Sales Manager
- Implement innovative pricing strategies & propose new ones to National Sales Manager
- Share regional / local commissioning, guidance & pathway trends with Sales Manager & other KAMs
Identify Tenders & Escalate to the Sales Ops Team
Resolve Issues with Accounts Directly or Escalate to Customer Service team
YOUR BACKGROUND
Education:
- Preferably, Life Sciences or adequate commercial experience gained in medical devices or pharmacy sector
- Additional, degree in electro radiology is a strong plus