Financial Outcomes

• Cost of poor quality & wastage reduction: Tracking Cost of poor quality, reporting on regular basis

Customer Service

• Take part in the RCA process, executing the corrective actions.
• Responsible to coordinate with other functions like Production, HR, Stores, HR etc to ensure the activities are completed on time.

Internal Processes

• Preparations of Batches and ensuring Traceability.
• Daily reporting of Quality KPI.
• Responsible for ensuring food safety systems are in place.
• Responsible for GMP and GHP in the unit.
• Supporting the team during the audits.
• Ensuring and conducting internal quality audits and closure of action points derived.
• Ensures compliances during External Audit Management system.
• Responsible for co-coordinating with customer departments like procurement, production for cross functional activities.
• Responsible for quality testing of RM, PM and FG and release of the same.
• Calibration of quality related instruments.
• Responsible for SAP related activities in process quality function.

Innovation and Learning

• Conducting training to the shop floor team on the process, GMP and Food safety.
• Responsible to develop and sustain Food Safety culture.
• Taking small initiatives / Kaizens to solve the problem.