Assistant Manager, Group Insurance (Based in Singapore)

Job Responsibilities

Insurance Programme Support

• Assist in organizing and coordinating insurance renewals, including gathering underwriting information, preparing renewal submissions, monitoring renewal timelines and liaising with brokers.
• Follow up on quotations, policy documentation and endorsements to ensure timely issuance and completeness.
• Ensure prompt execution of all backend processing activities, including processing of insurance invoices in a timely manner.
• Tracking of premium payment status and working in tandem with Finance team to obtain internal approvals and ensure prompt settlement of premium.

Policy Administration & Documentation

• Maintain and update the insurance policy database with accuracy and attention to detail.
• Review policies and endorsements for correctness and proper filing.
• Support improvements to workflows, templates and systems.

Claims Administration

• Assist in managing claims notifications, documentation and follow-up with brokers and insurers.
• Maintain claims records and help prepare claims reports for internal stakeholders.
• Coordinate with business units to ensure timely updates and settlement.

Stakeholder Coordination

• Work closely with internal and external stakeholders on insurance documentation, data requests, approval processes, and coordinate property risk surveys, including arranging schedules and tracking survey outcomes.
• Provide general support on insurance-related queries in a timely manner.
• Build strong working relationships with internal and external stakeholders.

Reporting & Support

• Assist in preparing insurance statistics, renewal summaries and management reports.
• Support UAT activities, department initiatives and ad-hoc projects when required.