Service Technician

The Service Technician position is responsible for completing consistent, quality service repairs to company and non- company vehicles such as truck, emergency response bodies and chassis, motorhome chassis, and specialty vehicles. Complete consistent and quality service repairs oncompany and non-company vehicles such as emergency response bodies and chassis, motorhome chassis, and specialty vehicles Document cause and corrections for all repairs Learn and retain skills and practices needed to complete assigned duties Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area Perform rework, as needed Apply feedback or instructions from Supervisor, as needed Complete proper forms and documentation Self-check work and inspect prior processes Use basic hand, electric, cordless, and pneumatic tools, as required Meet service shop goals Maintain a clean and safe work area Initiate process improvements Support 5S in work area Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues Work in proximity with customers, dealers, and OEMs, as needed Solve complex problems with minimal assistance Complete reports for travel expenses, as needed Other duties as assigned