Job Description
Description
Why Join VMD Corp?
At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.
The Department of State has entrusted VMD to perform internal and external-facing informational websites and web applications activities specifically for the Bureau of Consular Affairs. VMD’s mission is to perform operations and maintenance/decommissioning & modernization activities over legacy websites to support ongoing operations and the modernization of its website governance, architecture, and design.
Your Impact to the Mission:
- Work with Business Analysts and Scrum teams to define and document business functional requirements and rules.
- Develop meeting minutes, procedures, manuals, and other documentation
- Learn how to respond to, troubleshoot, facilitate and fulfill helpdesk tickets.
- Learn to support daily/weekly/quarterly Scrum ceremonies
- Learn to support the reporting of Scrum/release metrics to the Program as needed.
- Learn to support testing of new releases, as necessary.
Experience Needed to Be Successful:
- Bachelor's degree and 5 years of experience
- Knowledge of Microsoft Office software applications, including Excel.
- Must have excellent (verbal and written) communication and organizational skills.
Desired Qualifications and Experience:
- IT classes or training if possess a non-technical degree
- Department of State or Bureau of Consular Affairs experience is a plus
- Visa or Passport applications experience, a plus
- Education Requirement: Bachelor’s degree
- Can Additional Years of Experience Substitute for Degree? Yes
- Minimum Years of Overall Experience: 2
- Minimum Years of Specific Experience in Field: 2
- Minimum Clearance to Start: Secret
- Work Status Allowable: US Citizenship
The Type of Person That Will Excel:
- You are curious, inquisitive, are always learning, and are team oriented
- You have strong attention to detail.
- You demonstrate personal accountability and integrity in all actions.
- Travel: Little (less than 10%)
- Telecommute Options: Currently hybrid remote, although customer could order us to return to Ballston location. Initial month will likely require daily work at Ballston office.