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Job Description
Tasks and Responsibilities
- Trip Management: Utilize NetJets resources, personal experience, and knowledge of the Owner to plan and execute error-free Owner Itineraries. Research Owner requests and identify appropriate options to meet their needs. This includes preparing the itinerary to include documentation for all new reservations, confirming both arrival and departure reservations with the Owner, verifying catering requirements, ground requirements and ensuring all special requirements are correct.
- Owner Relationships: Gather and apply knowledge of individual Owner needs and goals during the trip planning process. Anticipate and resolve issues that may impact the Owner. Serve as a single NetJets point of contact for the Owner. Always provide timely, accurate, and complete communication with a focus on creating unique, memorable, and personal travel experiences.
- Internal Partnering: Working with various stakeholders in their specific areas of expertise to create a seamless travel experience for each Owner.
- Information Analysis and Problem Solving: Understand and explain basic contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other potential impacts to the Owner experience. Being a personal aviation advisor to each Owner. Provide not only options, but guidance and recommendations. Use your knowledge, experience, and resources to ensure the Owner's travel goals are met.