
Product Support Sales Representative (PSR) - Aftermarket Solutions Consultant
Job Description
Product Support Sales Representative (PSR) - Aftermarket Solutions Consultant
Department: Sales
Employment Type: Full Time
Location: BR01- CHARLOTTE, NC
Reporting To: Scott Coracy
Compensation: $0 / year
Description
We protect uptime.
They don’t wait to be told what’s broken.
⚡ THE ROLE
- Service agreements (CSA)
- Parts revenue growth
- Preventing downtime before it happens
You are not order-taking.
👉 You build relationships.
👉 You drive revenue through insight—not pressure.
🎯 WHAT YOU’LL ACTUALLY DO:
- Walk customer sites daily and identify equipment risk before failure
- Turn service work into long-term maintenance contracts
- Grow parts + service revenue across your territory
- Build relationships with operators, techs, and leadership
- Prospect new business through consistent field activity + outreach
📊 Expectation:
- 15 in-person touchpoints/day
- 5 outbound calls/day
💰 COMP THAT MATCHES PERFORMANCE
- Competitive base salary ~$40,000
- Uncapped commission (no ceiling Parts + Service + CSA)
- Quarterly + Performance bonus structure
- $800/month auto + phone allowance
🧠 WHY PEOPLE WIN HERE
We build operators.
That means:
- Ownership at the territory level
- No micromanagement loops
- No waiting on approvals to move
- Real responsibility early
It comes from being trusted.
🧲 YOU’RE A FIT IF:
- You’ve sold in parts, service, or industrial environments
- Hold a bachelor’s degree or equivalent successful track record in industrial sales.
- You have a valid driver’s license & the ability to safely operate lift trucks for demos.
- You’re comfortable with cold outreach + field prospecting
- You have mechanical awareness (you can “see” problems early)
- You prefer autonomy over hand-holding
- You want income tied to your effort—not capped potential
🚫 THIS IS NOT FOR YOU IF:
- You need constant direction
- You avoid cold calling or field activity
- You prefer inside sales or reactive work
- You want comfort over growth
🛠️ WHAT YOU GET:
- $800/month auto + phone allowance
- OEM + in-house technical training
- Full benefits (Medical, Dental, Vision, Life)
- 401(k) match up to 9% + profit sharing
- Flexible hours, generous PTO, and a team that celebrates every win.
- 35+ years of market leadership and stability
- A team that actually moves with urgency
🚀 FINAL WORD
⚠️ Before you click, ask yourself:
If your current role stayed exactly the same for the next 2 years-
Would your income grow…
Or just your comfort?
WMH Solutions | Driving Industry Forward. 35+ Years of Strength.