
Technical Service Engineer
Job Description
Working at Freudenberg: We will wow your world!
Responsibilities:
- Provide on-site technical support to customers across China, troubleshooting lubrication-related issues.
- Conduct lubrication audits and surveys and recommend practical improvement actions.
- Promote our Energy Efficiency program, leading projects that deliver sustainable solutions
- Design and support customers with application improvements to enhance equipment performance and reduce costs.
- Identify opportunities for new products or services and work with sales teams to support business growth.
- Deliver both line side and classroom based technical training sessions to customer teams at various levels.
- Prepare timely, clear technical reports, proposals, and recommendations.
- Support lubrication system improvements, including component selection, system modifications, and on-site trials.
- Work closely with internal teams, local colleagues, and external partners while following safety and quality standards.
- Perform additional tasks or special projects as assigned.
Qualifications:
- Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or a related technical discipline
- Minimum 3–5 years of experience in technical support, application engineering, or reliability roles, preferably within Food & Beverage.
- Strong self‑motivation with the ability to learn quickly and work independently in a customer-facing role.
- Strong troubleshooting and root‑cause analysis skills.
- Highly organized skills with ability to work independently with multiple projects
- Good written and verbal communication skills in both Chinese and English.
- Willingness to travel frequently (>50%).
Preferred Qualifications:
- Knowledge of lubrication and equipment reliability practices.
- Experience of commonly used maintenance methodologies such as Total Productive Maintenance (TPM) or Reliability Centered Maintenance (RCM)
- Experience in condition monitoring practices
- Project management experience.
- Valid driver’s license.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Klüber Lubrication (Shanghai) Co. Ltd.