Job Description
Aftercare Consultant
Reporting to: Regional Sales Vice President
Build Relationships. Drive Growth. Make an Impact.
Are you someone who loves turning great customer experiences into long-term partnerships? Do you enjoy being on the road, meeting clients, and finding new ways to grow existing accounts? If so, we want to hear from you.
We’re looking for a high-energy, relationship-driven Aftercare Consultant to join our sales team. In this role, you’ll take ownership of an established portfolio of customers, strengthening relationships, uncovering opportunities, and driving revenue growth.
You won’t just maintain accounts, you’ll elevate them.
What You’ll Be Doing
- Own and grow your portfolio of customers (this is your business!)
- Identify upsell opportunities and turn them into real revenue
- Deliver standout service that keeps customers coming back
- Build strong, trusted relationships through regular visits and check-ins
- Partner with the Business Development Manager to smoothly onboard new clients
- Conduct strategic account reviews and stay ahead of customer needs
- Spot risks early and take action to retain accounts
- Use CRM tools to track activity and stay organized
- Create and execute territory plans to hit (and exceed) your targets
- Stay sharp on industry trends and competitor activity
- Keep reporting on track with weekly and quarterly updates
What You Bring to the Table
- 3+ years of experience in account management or sales
- Experience in the veterinary industry is a big plus
- A track record of building strong customer relationships and growing accounts
- Confidence working toward sales targets and KPIs
- Comfort using CRM tools and Microsoft Office
- A valid driver’s license and a reliable vehicle (you’ll be on the move!)
What Makes You a Great Fit
- You’re a people person who builds trust naturally
- You’re self-motivated and love hitting goals
- You take ownership and follow through, every time
- You’re organized, adaptable, and thrive in a fast-paced environment
- You’re a strong communicator who knows how to listen and respond
- You bring a positive attitude and professional presence wherever you go
What to Expect
- A dynamic, on-the-road role (up to 90% travel within your territory)
- A mix of client visits, calls, and strategic planning
- Occasional evenings or weekends for tradeshows and events
- A role where no two days look the same
Why You’ll Love This Role
This isn’t just another sales job, it’s your chance to own your territory, build lasting partnerships, and directly impact business growth. You’ll have the autonomy to make decisions, the support of a strong team, and the opportunity to grow your career.
Ready to build relationships that matter and drive real results? Apply today.