
Economic Services Caseworker I/II
Job Description
The anticipated hiring range for the Economic Services Caseworker I is $16.88 to $19.62.
The anticipated hiring range for the Economic Services Caseworker II is $18.56 to $21.57
The duties listed below are not all that may be assigned but are those that are considered essential for an employee to perform.
- Completes initial policy and procedure training in an eligibility program, including classroom learning, online/remote learning, and peer shadowing. Submits work for second-party review. Attains proficiency in applicable program area.
- Interviews applicants for social service assistance, records information on required forms, and computes to determine appropriate financial assistance to be allowed.
- Investigates and verifies documents related to the client's application, consults with supervisory personnel on complex cases or actions.
- Conducts follow-up evaluations on clients according to a defined time and case management schedule.
- Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services.
- Reads and interprets written policies and procedures applicable to federal, state, and local laws related to public service assistance.
- Must be available to work mandatory emergency shelters & other duties as assigned.
- High school graduate
- Three years of clerical work with public contact
- NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment.
- The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment.
- In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.