Back to jobsOversee IT vendor management and manages risks associated with IT vendors
Manage contracting processes and costs, ensuring all vendor agreements align with BCS’s focus, budget, and regulatory requirements
Track and analyse vendor performance against defined KPIs and SLAs, ensuring vendors fulfil performance standards; conduct period review and proactive improvement of KPIs and SLAs
Continuously monitor vendor security posture to track compliance and performance
Ensure all vendor activities comply with regulatory, security and legal requirements, conducting regular audits and assessments to mitigate risks
Drive initiatives for continuous improvement in vendor management processes, enhancing efficiency and effectiveness to align with evolving security standards, regulatory requirements and emerging risks in third-party ecosystems
Maintain strong relationships with vendors, acting as the primary point of contact to address any issues and foster collaborative partnerships
Conduct thorough due diligence on potential vendors to ensure they meet BCS’s standards for reliability, security, and compliance
Prepare and present detailed reports on vendor performance, risks, and compliance to senior management and other stakeholders
Collaborate with internal stakeholders, including Technology division, NETS’s shared services in Finance, to align vendor management standards with business objectives and requirements