Back to jobsDesign, develop and maintain integration services for Valvoline’s business applications and external partner’s integrations. Lead reviews of junior developers integration designs and coding. Ensure developers are using common integration patterns where applicable. Enforce the practice of creating and maintaining documentation on the integrations within the tools specified for the team.
Ensure daily operations remain stable by maintaining support processes and providing day-to-day technical support for the integration services and associated services by working directly with users to research, troubleshoot and resolve issues in accordance with service level agreements and operational level agreements. This may require interaction with other internal IT teams, managed service providers and other vendors/3rd party partners. Provide proper communication to all stakeholders for scheduled and unscheduled activities that will or might impact integrations.
Provide daily technical oversight and leadership to the team of integration developers. Allocate routine and prioritized tasks and/or project work. Provide direction, support and guidance as necessary, in line with individuals’ skills and abilities. Assist with the hiring, onboarding, training and mentoring of these resources.
Manage a rotational support plan to ensure fair allocation of monitoring support duties among the team members.
Schedule and lead regular team meetings to discuss project status, support issues and daily work activities.
Lead design and code reviews for all integration development projects.
