Sr HRIS Analyst

JOB SUMMARY

• The Sr HRIS Analyst is responsible for the administration, configuration, support, and continuous improvement of SAP SuccessFactors Employee Central (HRIS) and UKG Pro WFM platforms.

• This role serves as a senior technical resource for HR systems, ensuring data integrity, system stability, security, and alignment with enterprise business requirements.

• This position focuses on system administration, integrations, configuration management, testing, release support, and process optimization across core HR technologies.

• The ideal candidate is highly self-directed, technically strong, and capable of independently driving system improvements in a fast-paced environment.

 

KEY RESPONSIBILITIES

• Administer and optimize SAP SuccessFactors Employee Central, including business rules, workflows, data models, and system configuration

• Serve as system administrator for UKG Pro WFM, including platform configuration, user setup, access management, maintenance, and technical support

• Configure and maintain UKG Pro WFM system components including pay codes, work rules, accrual profiles, Genies, Hyperfinds, navigation profiles, and organizational mappings

• Manage user security roles, permissions, manager visibility, and access controls in accordance with governance standards

• Maintain and troubleshoot integrations between SuccessFactors, UKG Pro WFM, payroll, identity management, and other enterprise systems

• Monitor scheduled jobs, interfaces, data feeds, and replication processes to ensure timely and accurate processing

• Lead troubleshooting and root-cause analysis of system issues, configuration defects, interface failures, and data discrepancies

• Support system upgrades, patches, feature releases, and regression testing activities across platforms

• Develop, execute, and document test plans using Test Assure or similar tools to validate system changes and integrations

• Create and maintain system documentation including configurations, procedures, support guides, and change records

• Partner with HR, Payroll, IT, and vendors to gather requirements and deliver scalable technical solutions

• Recommend and implement process improvements that enhance reliability, controls, automation, and user experience

• Manage multiple priorities independently while providing responsive, high-quality support to stakeholders

• Communicate effectively with technical teams, functional partners, and leaders across all levels of the organization

• Pro-actively creates and maintains SOPs for processes that they are the primary owner for, to reduce single points of failure

 

QUALIFICATIONS

• Bachelor’s Degree in HR, Information Systems, Business, or related field (or equivalent experience)

• 6+ years of progressive HRIS systems experience

• Strong experience with SAP SuccessFactors Employee Central administration and support

• Strong experience with UKG Pro WFM system administration and configuration

• Experience with integrations, data replication, interfaces, and enterprise system connectivity

• Hands-on experience with security administration, role-based permissions, and data governance controls

• Experience supporting system upgrades, testing cycles, and production releases

• Experience with testing tools such as Test Assure preferred

 

SKILLS & EXPERTISE

• Strong technical troubleshooting and root-cause analysis skills

• Advanced understanding of HRIS platforms, system configuration, and data structures

• Strong communication skills with ability to translate technical concepts for non-technical audiences

• Ability to work independently, prioritize effectively, and drive issues to completion

• High attention to detail with strong focus on data accuracy and control standards

• Experience working across cross-functional teams and external vendors

• Proactive mindset with strong ownership and continuous improvement focus

• Strong documentation, testing, and change management discipline

• Advanced Excel and reporting skills preferred

 

CORE COMPETENCIES

 

CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

 

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

 

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

 

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

 

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

 

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