Distribution Center Supervisor - Inbound 2:30pm - 11:00pm

Job Summary

The Distribution Center (DC) Outbound Supervisor is responsible for leading the picking, packing, and shipping operations to ensure timely, accurate, and high-quality order fulfillment. This role manages warehouse associates, monitors order progress, and ensures compliance with customer specifications and company standards. They oversee the use of RF scanners and the Warehouse Management System (WMS), ensure shipments are properly labeled and secured, and collaborate with the inbound team for efficient inventory flow. The supervisor also leads training, safety meetings, and equipment maintenance efforts, while coaching staff and maintaining a safe, organized facility in line with company and regulatory requirements.

Responsibilities

Essential Functions

• Provides leadership, feedback, coaching, and training to team members to improve performance, meet operational goals, and ensure adherence to safety policies and operational best practices.
• Supervises and manages the outbound team to ensure timely and accurate order picking, packing, and shipping of orders.
• Ensures orders are picked and packed according to branch and/or customer specifications and quality standards.
• Monitors and tracks the progress of orders through the picking, packing, and shipping process.
• Oversees the use of RF scanners, Warehouse Management System (WMS), and other tools to ensure accuracy in picking and shipping.
• Ensures all outgoing shipments are correctly labeled, packed securely, and shipped using the appropriate carriers.
• Collaborates with the inbound team to ensure smooth inventory replenishment and product availability.
• Arranges training and/or mentoring in Border States procedures, Warehouse Management System (WMS) transactions, and safety for the best operations practices.
• Responsible for the security and maintenance of the building and grounds so that the property is neat and safe within Border States and government standards.
• Responsible for the maintenance and safe operations of all warehouse equipment and vehicles in accordance with Border States and/or any government standards.
• Leads daily safety meetings and updates and addresses concerns.
• Communicates with internal customers on orders, inventory, and deliveries as needed.

Non-essential Functions

• May perform the duties of Distribution Center Associates, as needed. 
• Assists in cross-training associates assigned to other areas of the warehouse.
• Coordinates with other supervisors to ensure smooth flow across all warehouse functions.
• Helps identify and implement process improvements to increase operational efficiency and reduce costs.
• Participates in cross-departmental meetings to address any operational challenges and discuss process enhancements.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum 2-year business/trade degree or the equivalent in work experience. 
• Prior supervisory experience with minimum 3 years of prior warehouse distribution experience preferred. 
• Must have a valid driver’s license to operate company vehicles. 
• Strong knowledge of warehouse operations, including cycle counting, picking, packing, and shipping.
• Good knowledge of electrical products or systems preferred. 
• Prior experience operating a forklift or other warehouse equipment is preferred. 
• Ability to read, write and speak in English required. 
  Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software preferred.
• Experience with warehouse management systems (WMS) and supply chain logistics preferred.

Skills and Abilities

• Excellent leadership, interpersonal, and communication skills.
• Ability to effectively plan and organize. 
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• Above Waist Lift:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Frequently
• Standing (for sustained periods of time) - Occasionally
• Walking (moving about on foot to accomplish tasks) - Occasionally
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Not at all
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
• Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
• Driving (the control and operation of a fork lift) - Frequently
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Occasionally
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Frequently
• Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.