PHARMACY ASSISTANT (LONDON, MISSISSAUGA, OTTAWA, BURNABY)

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees. Greenshield Health Digital Pharmacy is a fast growing, tech-driven, online pharmacy where innovation in patient-care comes first. With access to provincial e-health databases and new communication tools (PrescribeIT), Greenshield is redefining clinical pharmacy and becoming a key contributor in bringing hospital level of collaboration and care into the community setting. Using these tools, we are able to personalize doses to each individual and help combat medication overuse, while advancing improvement in chronic disease management and compliance. This may involve clinical suggestions to lower doses, switching to safer alternatives and even deprescribing. What you'll be doing Provide exceptional customer service to all patients (requires excellent communication skills by phone, email, and messaging Prepare shipments for couriers delivering patient order Operating a PacMed robot for strip packaging of community and group home patient Support the pharmacy team in prescription workflow, customer service, and general pharmacy duties including: Communicating with patients by phone and email about their orders, prescriptions, and professional service need Entry and billing of prescription Preparation and packaging of prescription Inventory management and asset protection General organization and cleaning of dispensary Comply with all ethics and standards of practice of the Ontario College of Pharmacists under the supervision of Regulated Pharmacy Technicians and Pharmacist Take on other tasks or projects to support pharmacy operations as necessary