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LRQA

Assistant Program / Account Manager

Hong KongPosted 2 weeks ago
Full-timemid

Job Description

  • Act as the expert on specific client(s) ethical sourcing requirements and manage the regional risk monitoring program externally, including providing clear guidance for suppliers, responding to inquiries, regularly calibrating teams, and maintaining updated systems and documents.
  • Plan, communicate and continuously monitor execution of COC/due diligence assessment program ensuring assessment coordination per targeted timeline, or other risk interventions as required and following escalation procedures/reporting as appropriate.
  • Review all audits and/or risk interventions for region, with focus on areas such as high risk &repeated findings, critical issues quality management including missing special elements
  • Identify areas for improvement and work with customer’s supply chain to drive positive impact & continuous improvement and provide necessary recommendation/best practice to mitigate the corresponding risks
  • Keep systems and trackers up to date, accurate and available to customer on a regular basis
  • Master client’s program data for risk segmentation, performance scoring model and KPI enhancement
  • Maintain internal guidance, standard operating procedures and instructions to clearly document working progress, meet client expectations and SOW obligations.
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    1001-5000 employees
    Birmingham, England, GB
    Website
    Assistant Program / Account Manager at LRQA | Renata