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Job Description
Responsibilities
- Market Analysis and Measurement
- Consistently provide frequent feedback of installation insights, successes, barriers and results of training initiatives
- Gather market intelligence and identify options for taking advantage of opportunities
- Understand installer needs to support options and decisions
- Provide monthly summary of team’s installation insights, key successes, key barriers and key results from training initiatives
- Measured on effectiveness of training and progress towards meeting objectives
- Implement a Formal Training Program
- Analyze training needs
- Assess effectiveness of training program
- Continue to improve the installation processes, procedures, and support
- Leadership skills to effectively direct trainees and keep on track
- Setup and manage scheduling of trainings
Qualifications
- Technical Support - has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
- Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
- Proposes improvements to processes
- Acts as a lead, coordinating the work of others but is not a supervisor
- Works autonomously within established procedures and practices
Required Education/Experience
- High School Diploma is required OR minimum 10 years direct experience in films installation
- Associate degree or bachelor’s degree highly preferred
- 5 years’ experience in installation of automotive window film and or Paint Protection Film
- Experience with window tint
- Understand customer and market dynamics
- Willingness to travel up to 50%-75% and work with a North American team of professionals
- Able to operate in a fast-paced and changing market environment
Desired Skill Set
- Installation of automotive and paint protection films
- Must be proficient with window film software and plotter
- Industry knowledge
- Comprehensive problem solving
- Collaboration with team members
- Effective written and verbal communication
- Partner, gather insight and use effectively to work towards solutions
- Knowledge of Windows, Power Point, Word, and Excel
