Job Description
Who are we looking for?
You thrive in environments where innovation, problem‑solving, and technical collaboration are at the forefront.
What will you be doing?
As an Application Engineer, you will support customers and internal teams by providing technical guidance, application testing, and product optimisation across a broad portfolio of chemical solutions. Your responsibilities will include:
Technical Support & Problem‑Solving
- Providing expert technical support to customers on product selection, formulation, and application performance
- Troubleshooting issues in customer processes, formulations, or equipment
- Conducting root‑cause analyses and recommending targeted solutions
Application Testing & Development
- Performing laboratory evaluations, application trials, and performance testing
- Developing and improving formulations, process conditions, or product usage guidelines
- Preparing technical reports, test summaries, and recommendations
Customer Engagement
- Conducting product demonstrations, training sessions, and technical workshops
- Supporting field trials and on‑site customer testing
- Translating customer needs into technical requirements for internal teams
Cross‑Functional Collaboration
- Working closely with R&D, quality, sales, and product management to support new product introductions and technical projects
- Providing feedback on customer trends, performance needs, and market gaps
Documentation & Compliance
- Ensuring technical documentation is accurate, up‑to‑date, and compliant with industry regulations
- Supporting safety data, regulatory inquiries, and product stewardship activities
Travel
- Occasional travel to customer sites, production facilities, and global technical centres as required
Who are You?
You are a hands‑on, curious, and analytical technical professional. You enjoy understanding how things work, solving complex problems, and engaging directly with customers. You’re comfortable in both the lab and the field and can communicate technical concepts in a practical, customer‑friendly way.
You bring:
- A natural curiosity and passion for chemistry, materials science, or industrial processes
- Strong communication skills and the ability to build trust with customers
- A structured, analytical approach to problem‑solving
- Resilience, adaptability, and a proactive attitude
- A collaborative mindset and willingness to support cross‑functional teams
What competencies will you need?
Technical Competence
- Solid understanding of chemistry, materials science, engineering, or related fields
- Experience with laboratory testing, formulation, or application development
- Ability to interpret technical data, test results, and performance metrics
Analytical & Problem‑Solving Competence
- Strong root‑cause analysis and troubleshooting capabilities
- Ability to translate complex technical issues into actionable solutions
Customer & Communication Competence
- Ability to communicate technical information in a clear, practical way
- Skilled in working directly with customers and managing expectations
- Strong presentation and training delivery skills
Collaboration Competence
- Ability to work effectively across R&D, sales, product management, and operations
- Strong documentation, reporting, and project management abilities
Execution & Delivery Competence
- Ability to manage multiple technical projects simultaneously
- High attention to detail, accuracy, and quality
- Strong organisational and prioritisation skills
We are Offering...
As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.
Teamwork
At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.