Back to jobsContact insurance payors by telephone or online regarding non-payment or short payment on outstanding claims
Contact patient on outstanding balances, assist with payment plans and financial hardships
Review denied claims and determine next level of action
Resubmit corrected claims to payors for reprocessing
Respond to insurance payor correspondence
Work AR aging reports for payors and patients
Print and mail claim forms to insurance payors as need
Submit write-offs, adjustments, and refunds
Daily processing of tasks assigned directly to you from the billing software system
Work accounts promptly to ensure claims are processed appropriately
Provide exceptional customer service to all internal and external customers
Remain conscious of all policy changes and denial trends implemented by insurance payors
Meets work standards by following production and productivity quality standards
Perform other duties as assigned
