Back to jobsKeeps up-to-date documentation of all application procedures.
Collaborates in the coordination of annual certifications for the assigned applications.
Analyzes new requests and other application-related investigations.
Manages incidents to ensure they are reported and documented.
Ensures each incident is analyzed and diagnosed and its root cause is found.
Recommends new controls to avoid incidents. Ensures communication with all BU and Operational Teams affected. Reports the issue, status, and diagnosis.
Coordinates Release Management/System enhancement.
Collaborates with project teams and supports projects related to application implementations or upgrades.
