Maître d' at Hunt Club Steakhouse

MAÎTRE D' at Destination GN's Hunt Club Steakhouse With panoramic views of the signature Gary Player Course and the western shore of Lake Como, Destination Geneva National’s rustic Hunt Club Steakhouse draws loyal diners year-round with its choice cuts, winning wine list and clubby ambience within the 100-year-old Crane Manor. Honored for 14 consecutive years by Wine Spectator and the recipient of multiple accolades from TripAdvisor, Open Table and Thrillist, this chic southeast Wisconsin steakhouse delivers a passion for excellence with every dish and drink. Here is your opportunity to join the area’s premier fine dining team as a member of our professional front-of-house leadership staff. The Maître d' serves as the face of the restaurant, creating exceptional first impressions while ensuring seamless guest flow, elevated hospitality, and an unforgettable dining experience from arrival to departure. This position is ideal for a polished hospitality professional who thrives in an upscale dining environment and enjoys building meaningful guest relationships.   JOB RESPONSIBILITIES Welcome members and guests with warmth, professionalism, and personalized hospitality Manage reservations, seating arrangements, and dining room flow to maximize guest experience and operational efficiency Coordinate closely with servers, bartenders, kitchen staff, and management throughout service Maintain awareness of table status, pacing, wait times, and guest preferences Escort guests to tables and present menus while setting the tone for exceptional service Handle guest inquiries, special requests, and concerns with professionalism and discretion Monitor dining room appearance, ambiance, and service standards throughout service Assist in maintaining a polished, organized, and welcoming front entrance and host stand Communicate VIP guest information, special occasions, and service notes to front-of-house staff Support and assist servers during busy periods as needed Help train and mentor host staff and support team members on hospitality standards Ensure reservation systems, waitlists, and guest communications are accurate and organized Assist with banquet events, golf outings, weddings, wine dinners, and special events as needed Maintain knowledge of menus, wines, cocktails, and restaurant offerings Uphold all company standards for guest service, appearance, professionalism, and teamwork Help create a refined, memorable, and welcoming dining experience for all members and guests PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods throughout shifts Stamina to work efficiently in a fast-paced fine dining environment Ability to move throughout crowded dining rooms and entrance areas safely and professionally Capacity to communicate clearly and effectively in a busy restaurant setting Ability to maintain professionalism, composure, and attention to detail under pressure Flexibility to work evenings, weekends, holidays, and special events as scheduled Physical ability to assist with light lifting, table adjustments, menus, and guest accommodations as needed Professional appearance and polished presentation consistent with upscale dining standards