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Job Description
Job Id:
1072
# of Openings:
1
RESPONSIBILITIES:
QUALIFICATIONS & EXPERIENCE:
Allergy Technician - Ear, Nose, Throat Office (Full-Time)
We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust.
The OVMG ENT - Allergy Technician performs allergy testing using Skin Endpoint Titration (SET), prepares extract for immunotherapy and administers immunotherapy under the supervision of the physician. Patient testing and treatments are recorded in the medical record. The OVMG ENT - Allergy Technician conducts patient training and instruction as needed. The OVMG ENT - Allergy Technician demonstrates integrity, productivity, and compassion to others and provides excellent communication skills with patients and team members. The OVMG ENT - Allergy Technician reports directly to the Allergy Medical Director or ENT Physician. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust.
The OVMG ENT - Allergy Technician performs allergy testing using Skin Endpoint Titration (SET), prepares extract for immunotherapy and administers immunotherapy under the supervision of the physician. Patient testing and treatments are recorded in the medical record. The OVMG ENT - Allergy Technician conducts patient training and instruction as needed. The OVMG ENT - Allergy Technician demonstrates integrity, productivity, and compassion to others and provides excellent communication skills with patients and team members. The OVMG ENT - Allergy Technician reports directly to the Allergy Medical Director or ENT Physician. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
RESPONSIBILITIES:
- Efficiently and professionally answer physician, patient, and family calls regarding testing and treatments.
- Provide information and allergy education, share knowledge, and answer patient’s questions and concerns during testing and throughout therapy.
- Follow policies and protocols regarding testing, treatments, and emergencies.
- Maintain and communicate needs to other staff and supervisor as needed.
- Welcome patients in a professional, courteous manner and escort or assist them to the testing or treatment area.
- Perform skin testing (SET) as ordered for patients.
- Initiates RAST paperwork as ordered for patients who do not qualify for skin testing.
- Administer routine allergy immunotherapy as ordered.
- Calculate and mix allergy extract for immunotherapy per approved formula.
- Prepare and maintain treatment and mixing boards.
- Verify patient information, insurance information, collect patient paperwork and signatures as appropriate.
- Accurately and efficiently document the patient’s testing and treatment in the patient’s chart and electronic medical record.
- Maintain, clean, and stock all treatment and work areas.
- Process payment and other billing paperwork appropriately.
- Other duties as assigned.
QUALIFICATIONS & EXPERIENCE:
- High School Diploma or equivalent required.
- Current CPR Certification.
- Minimum one (1) year experience in a medical office with electronic charting or equivalent (preferred).
- Exceptional skills regarding patient relations, quality, accuracy, productivity, critical thinking, and teamwork are required.
- Computer skills with ability to utilize electronic medical records and other software is required.
- Must have the ability to work with speed and accuracy.
- Must possess strong organizational skills.
- Ability to communicate and articulate complex information simply.
- Must promote teamwork by demonstrating wiliness to assist others.
- Pleasant speaking voice and demeanor.
- Neat, professional appearance.
- Reliability and highly motivated.
- Live the core values of the practice.
- Ability to work well with coworkers.
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