Residential Associate (54255)

POSITION SUMMARY:

Provides support for clients with substance/co-occurring disorders through monitoring, ensuring safety, and assisting with daily therapeutic and recovery activities in a residential treatment setting.

DUTIES AND RESPONSIBILITIES:

• Facilitate client involvement in support groups and assess clients' progress on an individual basis as part of a multi-disciplined treatment team
• Maintain active supervision of clients, including monitoring for safety, room checks, and behavioral observations/check-ins
• Perform client record maintenance
• Maintain adequate stock of supplies
• Conduct psychoeducational classes, utilizing evidence-based materials
• Explain and enforce program policies/procedures
• Transport clients to outside support groups, appointments, and other events as assigned by their supervisor.
• Document client administered medication schedule and monitoring of vitals
• Perform client drug screens and searches of facility per program policies

QUALIFICATIONS:

• High school diploma or equivalent 
• Attest to having a minimum of one year personal recovery experience (if applicable)
• Preference given to individuals with one year experience in substance use/co-occurring field and a working knowledge of the 12-Step recovery model
• Must pass a Criminal Record Check and Sexual Offender Registry check
• Must have a valid driver’s license, clean driving record, and active auto insurance that meets state minimum requirements

JOB REQUIREMENTS / EXPECTATIONS:

• May require transporting clients to appointments, activities, or other program-related needs.
• Position is in a residential clinical treatment setting. Environment is fast-paced, client-focused, and may include exposure to individuals experiencing emotional distress, withdrawal symptoms, or behavioral instability. Requires ability to recognize such changes and respond appropriately, following crisis-prevention and de-escalation procedures.
• Role encourages consistently upholding program rules and policies in a fair, respectful, and professional manner that provides corrective feedback and redirection to clients. Also requires ability to document and communicate incidents/concerns clearly to the clinical team.
• Involves building rapport with clients, while maintaining clear therapeutic and ethical boundaries.
• Position requires participate in ongoing training, supervision, and meetings to maintain skills and stay aligned with program expectations.
• Role involves protecting client privacy in accordance with HIPAA and organizational standards.
• Requires adapting to weekend and/or evening and holiday schedules, depending on client and program needs.
• Position involves utilizing 60% of work time in direct client contact activities.

CORE VALUES: 

All employees must be willing to live our company's core values.

• Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking. 
• Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others. 
• Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
• Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.
• Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.